Last Updated: November 5, 2025
1. Introduction
Welcome to Black Rock Goods (“we,” “our,” or “us”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy. If you do not agree, please do not use our site.
2. Information We Collect
We collect information to provide a better shopping experience and to fulfill your orders. The types of information we may collect include:
- Personal Information: Name, billing and shipping address, payment details, and purchase history.
- Account Information: Username, password, and preferences if you create an account.
- Device and Usage Information: IP address, browser type, device identifiers, operating system, and pages you visit.
- Cookies and Tracking: We use cookies, pixels, and similar technologies to enhance your experience, personalize content, and analyze site performance.
3. How We Use Your Information
We may use your information for the following purposes:
- To process and fulfill orders.
- To manage your account and provide customer support.
- To send order confirmations, updates, and related notifications.
- To improve our website, products, and user experience.
- To personalize offers, promotions, and recommendations.
- To prevent fraud and comply with applicable laws.
4. Sharing of Information
We do not sell your personal data.
We may share limited information with trusted third parties to operate our business, such as:
- Payment processors (e.g., Stripe, PayPal).
- Shipping and logistics partners to deliver your order.
- Analytics and marketing platforms to understand customer behavior and improve our services.
All third parties are required to handle your data securely and in compliance with this Privacy Policy.
5. International Data Transfers
Because we operate in multiple countries, your information may be transferred and stored in servers located outside your home country.
We take appropriate safeguards to ensure your information remains protected according to applicable data protection laws, including the UK GDPR and other international standards.
6. Data Retention
We retain your information for as long as necessary to:
- Fulfill orders and provide services;
- Comply with legal and tax obligations;
- Resolve disputes and enforce agreements.
When no longer needed, your data is securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have the following rights:
- Access to your personal data.
- Request correction or deletion of your data.
- Object to processing or request data portability.
- Withdraw consent at any time (where applicable).
To exercise these rights, log in to your account settings or use the privacy options provided on our website.
8. Cookies and Tracking Technologies
We use cookies and similar tools to:
- Remember your preferences (currency, region, cart).
- Measure site traffic and performance.
- Provide personalized recommendations and offers.
You can manage cookie settings in your browser or device at any time.
9. Security
We use encryption, secure servers, and other industry-standard measures to protect your data.
While we strive to ensure full security, no transmission over the internet can be guaranteed completely secure.
10. Children’s Privacy
Our site is not directed to individuals under the age of 13.
We do not knowingly collect personal data from children.
If we become aware of any such data, it will be promptly deleted.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations.
Any updates will be posted on this page with a new “Last Updated” date.