Let’s Stay Connected
At Black Rock Goods, we value real connections with our customers. Our Contact Us page is your direct link to our team - here to assist, guide, and listen. Whether you’re reaching out for product details, order updates, or collaboration inquiries, we’re always happy to help. We believe communication builds trust, and every message helps us serve you better.
Our team is dedicated to making your experience smooth and enjoyable. We take pride in providing quick responses and personalized support for every inquiry. Whether you’re a first-time visitor or a returning customer, we’re always here to ensure you get the care and attention you deserve.
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01.How can I track my order?Once your order is shipped, you’ll receive a confirmation email with a tracking link. Simply click on it to view your delivery status in real time.
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02.What is your return policy?We accept returns within 14 days of delivery for unused and unopened items. Please contact our support team with your order details, and we’ll guide you through the process.
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03.How can I contact customer support?You can reach our customer support team through the contact form on this page or by emailing us directly. We aim to respond to all messages within 24 hours.