Last Updated: November 5, 2025
1. Introduction
Welcome to Black Rock Goods (“we,” “us,” “our”).
By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before placing an order or using our services.
If you do not agree with any part of these Terms, please do not use our site.
2. Use of the Website
- You must be at least 18 years old to make purchases.
- You agree not to use the site for any unlawful or unauthorized purpose.
- You are responsible for maintaining the confidentiality of your account information and password.
- We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
3. Products and Availability
- All products and prices are subject to change without notice.
- We make every effort to display accurate descriptions and images, but slight variations may occur.
- Product availability may differ by region (Pakistan, United States, United Kingdom).
- We reserve the right to limit quantities or discontinue any item at any time.
4. Pricing and Currency
- Prices are displayed in local currencies (PKR, USD, GBP) depending on your region.
- Prices are inclusive or exclusive of taxes based on your location’s laws.
- Shipping fees, taxes, and duties (if applicable) will be calculated at checkout.
- We reserve the right to correct pricing errors at any time, even after an order has been submitted.
5. Orders and Payments
- When you place an order, you are making an offer to purchase the item(s).
- Orders are subject to acceptance and availability.
- Accepted payment methods vary by country and may include debit/credit cards, PayPal, and Cash on Delivery (Pakistan).
- We reserve the right to cancel or refuse any order for reasons including suspected fraud or incorrect pricing.
6. Shipping and Delivery
- Shipping times vary depending on destination and carrier.
- Delivery dates are estimates and not guaranteed.
- Customs duties or import taxes (if applicable) are the responsibility of the customer.
- We are not liable for delays caused by postal services, customs, or force majeure events.
7. Returns and Refunds
- Please refer to our Refund Policy page for full details on eligibility, timelines, and procedures.
- Items must be returned unused, in original packaging, and within the stated return period.
- We reserve the right to refuse returns that do not meet our policy criteria.
8. Promotions and Discounts
- Promotional offers, coupon codes, and sales may be time-limited.
- Only one discount code may be used per order unless stated otherwise.
- We reserve the right to modify or withdraw promotions at any time without notice.
9. Intellectual Property
- All website content—including images, logos, product descriptions, and design elements—is the property of Black Rock Goods or its licensors.
- You may not copy, reproduce, distribute, or exploit any material without prior written permission.
10. Limitation of Liability
To the fullest extent permitted by law:
- Black Rock Goods shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- Our total liability for any claim shall not exceed the total amount paid for the order in question.
11. Indemnification
You agree to indemnify and hold Black Rock Goods, its affiliates, and employees harmless from any claims, damages, or losses arising from your use of the website or breach of these Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of:
- Pakistan for orders placed from Pakistan;
- United States for US orders; and
- United Kingdom for UK orders.
Any disputes will be subject to the exclusive jurisdiction of the courts in the customer’s country of purchase.
13. Changes to These Terms
We may update or modify these Terms & Conditions at any time.
Changes take effect immediately upon posting on this page.
Continued use of the website constitutes your acceptance of the revised Terms.
14. Entire Agreement
These Terms & Conditions, along with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Black Rock Goods regarding the use of our website and services.